Shipping Policy
Shipping Policy
Thank you for shopping with Cavell.co! We're delighted to offer you a smooth and secure online shopping experience. Below you'll find all the details regarding our shipping policy.
1. Shipping Countries:
We currently ship within the United Kingdom. If you'd like to ship to another country, please contact us via email for further details.
2. Shipping Times:
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UK Orders: Standard shipping takes between 2-5 working days. Orders are processed and shipped within 1-2 working days after order confirmation.
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Express Shipping: If you need your order sooner, we offer express shipping, which arrives within 1-2 working days.
3. Shipping Costs:
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Standard Shipping (UK): Free for orders over £50. For orders below that, the shipping cost is £4.99.
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Express Shipping (UK): £7.99 for orders of any amount.
4. Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use the tracking link to monitor your shipment in real-time.
5. Shipping Address:
Please make sure the shipping address you provide is accurate. We are not responsible for lost or misplaced packages due to incorrect addresses.
6. Shipping Delays:
While we do our best to ensure orders are shipped on time, there may be delays due to circumstances beyond our control, such as shipping issues, bad weather, or national holidays. We will promptly inform you of any delays.
7. Returns & Refunds:
We accept returns within 14 days of receiving your package, as long as the items are unused, unworn, and in their original packaging with tags. For more information on our return policy, please visit our Returns & Exchanges page.
8. Contact Us:
If you have any questions or concerns about shipping or your order, feel free to reach out to us via email at cavell.co@gmail.com. We’ll be happy to assist you!